FINGERFOOD GENIE

PAYMENT

To lock in the date of your event we do require a deposit payment of 50% of the quote.

We will require your final numbers and menu selections 5 business days prior to your event. If the federal or state government enforces changes to guests’ numbers at events, you are welcome to increase or decrease your numbers up to 48 hours prior to your event.

If you need to cancel your event due to Covid – 19:

• Greater than 14 days prior to your event – we will refund your deposit less booking fee $150 or move it to a new date 
• Less than 7 days prior to your event - we will refund the amount you have paid to date less 25% or move it to a new date 
• Less than 96 hours prior to your event – 50% of your final invoice will be charged. This is to cover our food and staff costs as orders will have already been placed.

Your change of date event will be subject to availability.

COVID – 19 STANDARDS

All our staff have been briefed and trained on how to perform their jobs in a Covid Safe way.  We have implemented the following extra measures to ensure guest and employee safety.

• Only our chefs are permitted in the cooking and preparation area.
• Where possible staff are to maintain 1.5m social distancing.
• We have updated our vehicle policy, kitchen operations and office operations in order to be COVID safe. 
• Hand sanitiser will be available for our staff and your guests.
• We have a zero tolerance for staff attending work if unwell.
• Please inform our office prior to your event if you or any of your guests are experiencing any COVID symptoms so we can reschedule your event.